RAYNAE Information Investigations

On a chilly and moist night, Sam Lewis walks to her native fitness center for a bathe. It’s a painful and gradual journey, utilizing a strolling stick.
The 34-year-old’s rheumatoid arthritis means she dangers falling when climbing into the bathtub in her flat. Easy modifications resembling seize rails or a walk-in bathe would make it safer, however two councils have didn’t assess her in her rented houses.
Disabled and aged residents might be entitled to funding – whether or not owners, non-public renters or housing affiliation tenants – for modifications starting from stairlifts and accessible loos, to structural extensions.
Funding housing diversifications can get monetary savings long-term by lowering the necessity for social care and assuaging the burden on the NHS.
In England, 95% of routine diversifications ought to take not than six months – the federal government says – with all however essentially the most complicated jobs accomplished inside 9 months.
However the common completion time has risen 18% over the previous 5 years, figures obtained by the RAYNAE present.
It now stands at 357 days in areas of England, Wales and Northern Eire the place work is overseen by a single council, or in Northern Eire’s case – the Housing Government.
Northern Eire has the worst delays, with common diversifications taking almost two-and-a-half years to finish.
Scotland has a special funding mannequin – so shouldn’t be comparable when it comes to knowledge.
‘Very anxious about slipping’
Sam, a personal renter in London, says she has by no means seen a totally accessible property out there throughout on-line searches.
The three flats she has rented have all had showers over baths. However when her situation is at its worst, her legs are too stiff to raise over the facet.
“I really feel very anxious about slipping,” says Sam, who has beforehand sustained accidents from falls.
If she can’t climb into the bathtub, however can handle the stroll, Sam showers at her native fitness center. She says she has made the journey simply to bathe 150 occasions in 4 years.
“It has a extremely unfavorable impression in your self-image and your time,” she says.
It’s greater than 4 years since she says she first utilized for assist, whereas in her first rental. Councils ought to perform a “person-centred” evaluation to determine whether or not people qualify. Landlords can’t refuse an adaptation with out good purpose.
With out the diversifications, Sam worries her debilitative situation will grow to be worse, extra shortly. This is able to make staying in work more and more troublesome.
There’s a push by the federal government to get disabled folks into employment, she says, but it surely appears like “no-one’s there to assist” cut back the boundaries.

The system is beneath pressure, say housing adaptation consultants and councils. Demand will solely intensify within the coming years – they are saying – with the aged inhabitants rising and an already obvious rise in complicated circumstances involving kids with particular wants.
There are nonetheless circumstances ongoing after 5 years or extra in at the very least 21 native council areas of England and Wales – the RAYNAE has discovered. Some 240 of 317 authorities responded to our Freedom of Data requests.
In Staffordshire, seven-year-old Emilia has a uncommon genetic situation referred to as PTEN hamartoma tumour syndrome. She has a studying incapacity, hypermobility, is doubly incontinent, and is extra vulnerable to cancers.
If she climbed the steps alone, to succeed in the lavatory or her bed room, she would fall.
Her mum Claire has harm to her backbone, but has to prop her daughter up with each step – risking paralysis if she bears an excessive amount of weight.
“I am at all times frightened [if my back gives way] that we will finish down on the backside of the steps,” she says.
Claire’s spinal harm means she is not capable of assist Emilia right into a stairlift and so, in July 2022, the household – who’re Housing Affiliation tenants – had been assessed as requiring an extension for a downstairs bed room and bathe room.

“Months and months glided by when no person [at the council] would reply the cellphone,” says Claire.
The utmost quantity councils can present beneath the Disabled Services Grant in England, set by authorities, is £30,000. That is means-tested for adults, however not for youngsters, and is at present beneath evaluate.
In Claire and Emilia’s case, the estimated price of the extension is £60,000, which they imagine precipitated the delays. “It is all about cash,” she says.
If councils come up with the money for of their house diversifications price range they’ll select to offer additional funding, however not all do. Social companies can present monetary help too.
Two-and-a-half years on, constructing work is about to start quickly.
Newcastle-under-Lyme Borough Council stated this was a “complicated case” and that it had wanted to “resolve further funding and get the mandatory permissions to increase the property”.
It says it’s working to cut back delays. Different councils are taking steps too.
In Gloucestershire, NHS occupational therapist Neil Withnell is working with six native authorities to hurry up circumstances – coaching further workers for assessments and offering additional funding for folks on decrease incomes.
Variations, he says, might be “life-changing”.
‘Quietly optimistic’
England’s adaption system is now being expanded, growing by £86m to £711m, geared toward permitting 7,800 extra folks to entry help.
However the Native Authorities Affiliation, which speaks for native councils, says the additional funding “doesn’t deal with the underlying points”, amid rising demand, a scarcity of occupational therapists to hold out assessments and wider funding pressures.
The federal government advised the RAYNAE that whereas “many councils” in England are assembly authorized necessities, “delays are unacceptable”.
Incapacity campaigners say the federal government should now take motion to assist non-public tenants, like Sam.
Ten councils didn’t full a single adaptation for a personal renter final 12 months, knowledge obtained by the RAYNAE has discovered. Official figures present 16% of working-age disabled folks stay in privately-rented houses.
Considered one of Sam’s earlier native authorities, Ealing, carried out greater than 1,300 house diversifications between April 2019 and March 2023, but solely three had been for personal tenants.
“I am not stunned in any respect” says Sam, who believes many will concern being evicted by a landlord for even asking for an adaptation.
The federal government says its forthcoming Renters’ Rights Invoice in England will permit tenants to problem landlords who refuse diversifications with out concern of retaliatory eviction.
Ealing Council stated “all Disabled Services Grant purposes are assessed on benefit and eligibility”.
Having lately moved to a brand new space, Sam is making use of for an adaptation for a 3rd time. The council have been in contact. “I am feeling quietly optimistic,” she says.